VirtualAssistant.com.au is the always-on AI receptionist for Australian massage clinics — taking client calls around the clock, filling your appointment book and answering the usual questions about treatments and availability. Most clinics are live within 24 hours.
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What We Do
From a client's first enquiry to a locked-in booking, we handle every conversation so you can stay on the table delivering great treatments.
A client ringing to book shouldn't hit voicemail. Every call is answered warmly and professionally — through the day, into the evening, on weekends and across public holidays.
Every booking syncs neatly with the practice management software you already use. Clients choose their massage time and we keep the appointment book organised — automatically.
Professional intake scripts crafted for Massage Studios. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most Massage Studios are fully set up within a day.
Create your account and tell us about your massage treatments and how you'd like client calls handled.
Our team sets up your client intake scripts, call routing and booking-calendar integrations.
Forward your studio's phone line to your new virtual receptionist — it's a 2-minute job.
Client calls get answered, bookings get added to your diary and messages come through to you in real time.
"I can't answer the phone with my hands on a client, so calls went to voicemail and bookings walked. Now every enquiry is answered and booked 24/7 — my table is full and my days run smoothly."
Client Reviews
"Clients book remedial sessions at all hours and the assistant handles it perfectly, even mid-treatment. My bookings are up noticeably."
Ryan Mitchell"It answers questions about treatments and pricing exactly how I would, and reminds clients so they actually show up."
Emma Lawson"Friendly and professional on every call. My clients have no idea it isn't a real receptionist."
Kate DonnellyJoin hundreds of Australian Massage Studios using VirtualAssistant.com.au to deliver a professional 24/7 client experience.
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Our AI virtual receptionist answers every call to your massage clinic 24/7, books appointments, answers common questions and captures clients details — then sends everything straight to you. It sounds natural and professional, so your clients get a great experience around the clock.
Hardly any do. It chats naturally, answers questions warmly and takes bookings just as a friendly front-desk receptionist would. It runs on VirtualAssistant.com.au and is managed here in Australia.
Flexible plans with no lock-in contract. Try it on a free trial to see how it works for your massage studio before you commit — and cancel any time.
Most massage clinics are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your massage clinic never loses a client to a competitor again.
Yes. It takes the client's details and the time slot they want, then sends the booking straight through to you — so your appointment book keeps filling while your hands stay on the massage table.
Yes — whenever you can't answer, your existing clinic number diverts across to the AI receptionist, so regular clients keep calling the same number and there's no new line to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the client in, 24/7, so your massage clinic captures every opportunity.